Healthy Weston Crisis Café for NHS Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group

Tender description

NHS Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group are seeking to commission a Healthy Weston Crisis Café service located in Weston-super-Mare. This is a new service that is designed to complement rather than replace or supersede existing local provision. The name 'Crisis Café' is a temporary descriptor and we expect the successful provider to propose a final name for the service during the implementation period considering suggestions which have been identified during the engagement process. The service aims to meet the needs of people experiencing acute emotional distress associated with a mental health problem (which may or may not have been given a formal diagnosis). The service will operate from a central location within Weston-super-Mare to be identified by the successful provider. There are two key purposes; to provide a safe, welcoming and comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis, and to work with the individuals to create plans and strategies for managing their mental health and wellbeing and preventing future crisis. The service is focussed on supporting episodes of emotional distress; it is not designed to be ongoing support intervention. However, it is recognised that there will be a cohort of service users who may access the service a number of times; seeking ongoing support and input. The service would be expected to work these individuals to transition them to more suitable universal support and services. The contract duration will be for 2 years from 1st April 2020, with an optional extension of any number of period(s) up to a further 1 year at the discretion of the Commissioner. The Commissioner has an annual budget of up to £217,000 per annum, with an additional £80,000 to be ring-fenced for implementation only, full details of which are provided in the procurement documentation. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.