London Datastore Discovery

Tender description

Why the Work is Being Done London has long been recognised as a world leader in the field of city data. Through the ‘Smarter London Together’ roadmap, the Mayor of London and his Chief Digital Officer have set out strong ambitions to continue to innovate and build upon this success. The GLA is looking to develop the next iteration of its data sharing website, the London Datastore, to enable it to better meet the needs of its users. We are looking to deliver this project in an agile way. Problem to Be Solved We are planning to undertake a discovery phase that will inform our vision for the future of the London Datastore – one of our flagship data projects. The successful applicant will work alongside our internal team demonstrating leadership and expertise in the field of public sector data to lead us through this discovery exercise – ensuring user needs sit at the heart of what we do. The deliverables are a specification for the next iteration of the London Datastore and identifying the resources required if we choose to build a solution in-house. Who Are the Users As an open data user I need to access information from the Datastore for a broad range of uses, such as to more effectively deliver public services or undertake academic research. As an open data publisher I need to share data for public consumption to fulfill my commitments to being a transparent organisation. As organisations collaborating on a data project we need to securely and efficiently share data that may not be suitable as open data, including the sharing of IoT, sensor and big data through live data feeds. Early Market Engagement Work Already Done The existing website has been live since January 2010 and in its current iteration since November 2014. Last year we undertook a survey of our users to gain some initial insight into who our users are and what they have been using the website for. The Datastore has also recently undergone a Digital Service Standard assessment to better understand the strengths and weaknesses of the site and help inform our future ambitions. Existing Team Our existing team is very small, consisting only of a product manager and content manager. We are looking to build on this capacity based on the requirements that emerge from the discovery phase. Additionally, other staff build processes that publish data to the DataStore or front-end tools for users, built on top of the DataStore. Current Phase Not started Work Location City Hall The Queen’s Walk London SE1 2AA Working Arrangments TBC Security Clearance A building pass will be issued. Additional T&Cs Skills & Experience Experience of scoping, defining and delivering discovery phase for websites of public sector organisations Able to draw upon appropriate skills mix to inform discovery including UX, audience-mapping (personas, needs/user stories, user journeys), user research, user insight, analytics, visual design etc. Experience delivering projects in the field of government/public sector data Able to develop a discovery report/output/recommends that can easily be developed into a backlog for Alpha (either as enhancements to existing website or as new development requirements) Able to draw upon wide variety of methods in order to develop a robust understanding of users and their needs Experience of agile product development Experience of digital publishing and conveying complex messages Passionate about using data creatively to deliver innovative solutions, solve specific user problems and drive organisational change Understanding of the modern data landscape Nice to Haves No. of Suppliers to Evaluate 5 Proposal Criteria Proposed approach and methodology Estimated timeframes for the work Value for money Use of agile methodology Skills and experiences of supplier Approach to quality assurance in user research and delivery management How risks and dependencies are identified and approaches to manage them Approach to maintaining control, transparency and assuring quality Approach to working with the customer as part of an integrated team Cultural Fit Criteria Work as a team with our organisation Be transparent and collaborative when making decisions Have a no-blame culture and encourage people to learn from their mistakes Take responsibility for their work Share knowledge and experience with other team members Payment Approach Fixed price Assessment Method Written proposal Presentation Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range max £50,000