Recruitment services

Tender description

Thames Water is seeking to award a Framework Agreement (FA1403) for the provision of its recruitment services. The agreement is split into 3 areas to cater for the different elements of the services that are to be delivered. The lotting structure for this agreement is set out below: Lot 1: Managed Service for Temporary and Permanent Recruitment: all temporary and permanent recruitment across all of our sites and divisions under a managed service provision with an on-site team; Lot 2: Pre-employment Screening: pre-employment screening for candidates; Lot 3: Early Years Recruitment: apprentice recruitment, graduate recruitment, traineeships, and internships. Our aim is to provide an all inclusive recruitment solution across all Thames Water sites and all disciplines. Bidders can apply for multiple lots and each lot will be awarded based on individual merits. Lot 1 is for the provision of all permanent and temporary recruitment across all Thames Water business units through a managed service model with an on-site team. The managed service provision will include, without limitations, an RPO for permanent recruitment and a master/neutral/hybrid vendor for temporary recruitment. The successful bidder will be expected to provide the full end-to-end service; source and fulfil all temporary bookings, as well as managing all internal and external permanent hires whilst utilising the most cost effective channels in order to meet Thames Water's resourcing requirements. The successful bidder will operate an on-site team who will embed themselves within the business in order to adopt our philosophy and breathe our core values. Please refer to the specification contained with Section 4.1 of the Draft ITN survey for further details. All new employees are subject to a pre-employment screening check before they can commence their employment at Thames Water. Lot 2 is for the provision of the required pre-employment screening checks for candidates. Standard screening checks per candidate include, but not limited to: (a) basic or standard criminal record check; (b) 5 year address verification; (c) 5 year employment history; (d) DBS verification; (e) qualifications obtained in the last 5 years; (f) ID and right to work verification; (g) DVLA (where role requires driving). The key objectives for pre-employment screening, which need to be fulfilled by the service provider on a daily basis, are: excellent candidate experience, fast accurate clearance to enable shortening of the recruitment cycle and full legislative compliance; ensuring that robust, governed and knowledgeable screening is carried out, safeguarding Thames Water as an organisation against the potentials for inappropriate or illegal actions. Please refer to the specification contained with Section 4.1 of the Draft ITN survey for further details. Early years recruitment focuses on the acquisition and management of talent pipeline for fulfilment of traineeship, apprentice, intern and graduate programmes within Thames Water. Lot 3 is for the provision of a full recruitment and candidate management service across these separate areas. The successful bidder will be expected to provide the full end-to-end service across all 4 areas. The tasks will include, but not limited to: (a) building of campaign strategy and application process with Thames Water; (b) administering the application process and screening of applications; (c) preparing and hosting career events; (d) conducting assessment centres and final selection; (e) issuing offers to applicants. Please refer to the specification contained with Section 4.1 of the Draft ITN survey for further details.