OPPORTUNITY NOTICE - Provision of the Development of Patient and Public Involvement in Leicester, Leicestershire and Rutland through an online Better Care Together Citizens' Panel

Tender description

This is a call for competition. NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) on behalf of three Clinical Commissioning Groups (CCGs): West Leicestershire CCG, East Leicestershire & Rutland CCG and Leicester City CCG, wish providers to participate in this 'Invitation to Quote'. The Commissioners wish to receive responses to the Invitation to Quote (ITQ) from suitably qualified and experienced Providers with the necessary capacity and capability (or a demonstrable ability to provide the necessary capacity and capability) to provide the range of services required. The aims and objectives of the service are: - Making involvement truly representative of LLR communities  The Commissioners are interested in the development of the online Citizens' Panel and how it evolves and contributes to more active online engagement and involvement. - BCT Citizens' Panel - Overview  A BCT Citizens' Panel - which would be an online group in the main, will provide the BCT Partnership with an additional systematic approach to gathering insight and feedback on a range of health and care issues from a representative sample of our circa 1.1 million population.  the Citizens' Panel will be an addition to other existing involvement and engagement activities and provide another avenue to reach local people, predominantly in an online community  The Panel will be called upon for online questionnaires, temperature checks and from time-to-time face-to-face focus groups. - Commissioners will expect the successful Bidder to establish the three main elements of the Panel:  The participants to ensure that are as representative of the demographic profile of the region as is possible and comprise of people who don't naturally engage  The software used for administering surveys  The database on which participant details are safely and effectively held and managed, in accordance with data protection legislation Please see service specification for further detail. In securing services from Providers, the Commissioners need assurances of competence, governance and safety standards, just as it would for services secured under a formal tender process. The successful provider(s) will be expected to sign the NHS Terms and Conditions for the Supply of Goods and the Provision of Services accepting all its terms and conditions. The contract duration will be for a period of 12 months. The ITT will be live on the 20th June 2019 on M&L CSU Bravo portal (see below) and it will have a deadline for submissions of 12:00 on the 22nd July 2019. Clarifications may be asked during the procurement process with the deadline for submitting clarification questions on the exercise is 17:00 18th July 2019. Interested providers are guided to the MLCSU eProcurement portal Bravo at https://mlcsu.bravosolution.co.uk to register their interest and gain access to this procurement's documents and more specific information.