GB-London: T1178 - Good train regulation practice in an 'on time' railway

Tender description

NOTE: This notice was updated on 19 June 2019 for the following reason: Please note that this opportunity is open to SME's.(Control Period 6 will bring new rail industry performance metrics into action, to closely align the passenger experience with how performance is measured and reported . Industry performance is currently measured and reported as 'on time' at 5 or 10 minutes within end destination of short and long-distance journeys. Key changes to the metrics will include train punctuality measured to the minute, at every possible recorded station stop on the train's journey . The implications of an 'on time' railway places pressure on delivering the timetable whilst also continuing to minimise overall delays. The new metrics are expected to significantly impact numerous processes and people across industry, including train regulation. RSSB requires a supplier to examine current practice and provide guidance to supporting the wider industry in the transition to 'on time' metrics. This research was scoped with senior industry representatives from these groups to shape the research so that it may address the below key research questions. Given today's constraints, systems and multiple performance metrics: 1.What does good train regulation practice look like when putting customers first? 2.How does capacity utilisation impact train regulation thresholds? 3.How can we help decision-makers make effective changes and updates to regulation policies? 4.How can we help staff apply regulation policies successfully? 5.How can we gather evidence of good train regulation practice to support continuous learning? 6.How would traffic management systems enable more effective train regulation practice?)