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Tender description

The Legal Aid Board was established under the Civil Legal Aid Act 1995. The Act makes provision for the granting by the State of legal aid and advice to persons of insufficient means in civil cases and family mediation services. Please note that the Legal Aid Board has charitable status and as such is entitled to any charitable discounts (or pricing structures) which are applicable. The title of this RFT is request for tenders for the provision of a legal case management system. There are 2 potential solutions: Option A: the redevelopment\redesign\upgrade of the existing Legal Case Management System to include all existing functionality and a range of functional enhancements. Option B: an existing legal case management system with necessary customizations to meet the boards specific business needs, with comparable functionality as set out in Option A above. The Legal Aid Board was established under the Civil Legal Aid Act 1995. The Act makes provision for the granting by the State of legal aid and advice to persons of insufficient means in civil cases and family mediation services. Family mediation is a state run service to help couples who have decided to separate or divorce, or who have already separated, to negotiate their own terms of agreement. State funded family mediation has been in operation since 1986 and has been provided by the Legal Aid Board since 2011. Following a market exercise in 2010, the Board developed a SharePoint based Legal Case Management System (EOS) which is used to track and support the full life cycle of the Board’s legal cases from the application stage through service delivery to case closure and archival functions. Please note that the Legal Aid Board has charitable status and as such is entitled to any charitable discounts (or pricing structures) which are applicable. The title of this RFT is request for tenders for the provision of a legal case management system. There are 2 potential solutions: Option A: the redevelopment\redesign\upgrade of the existing legal case management system to include all existing functionality and a range of functional enhancements; Option B: an existing legal case management system with necessary customizations to meet the boards specific business needs, with comparable functionality as set out in Option A above.