111 Online Implementation Manager

Tender description

Who Speclialist Work With Internal and external stakeholders What Specialists Work On • Plan the transition of 111 online which needs to become a locally managed service • Provide guidance and consolidated feedback from local areas as well as recommendation in relation to the implementation and testing of future changes to NHSD’s 111 online product • Provide recommendation to the product team to surface changes and ensure this additional functionality is safely and effectively implemented at a local level • Develop tools and collateral to support the implementation of key changes and functionality to 111 online • Develop, coordinate and execute testing schedules working with local providers and Directory of Service leads. Where the Work Takes Place Various stakeholders locations / remote working / London Early Market Engagement Working Arrangements London based - with remote working, with requirement to meet stakeholders at the various locations. Only approved expenses supported by valid receipts in line with NHS Digital Travel policy will be paid. Expenses are capped to a maximum of 10% of the contract value Work Location Various stakeholders locations / remote working / London Security Clearance BPSS Additional T&Cs Skills & Experience Expert knowledge of implementing change at CCG and STP level including a good understanding of NHS structures. Familiarity both with the UEC structures and the individuals. Understanding of the Digital Transformation agenda and national policy for Urgent and Emergency Care, specifically Integrated Urgent Care Having extensive experience with NHS commissioning or procurement processes, stakeholder relations, and project management. Experience related to case management and patient transfer processes Demonstrable experience of working within a fast-paced environment, conducting stakeholder management activities while reconciling conflicting information; excellent written and verbal communications skills, experience of producing reports for MDT audiences. Excellent planning skills and ability to work with conflicting priorities. Nice to Haves No. of Specialists to Evaluate 3 Cultural Fit Criteria Work as a team with NHSD and other stakeholders and at all levels of seniority Use Agile approach for delivery rooted on collaboration and transparency Assessment Method Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range £800.00 outside of ir35