Health services

Tender description

The NHS Long Term Plan sets out the ambition that Integrated Care Systems (ICSs) will eventually cover all of the country, making shared decisions with providers on how to use resources, design services and improve population health. To understand the progress being made, an annual system-by-system evaluation will be carried out. So far, the NHS England and Improvement Primary Care and System Transformation (NHSEI PCST) Evaluation and Metrics team have planned and executed a pilot evaluation in-house with 4 ICSs in the last financial year. In order to provide both the necessary capacity and expertise to deliver this strategic commitment in year, the NHSEI PCST Evaluation and Metrics team need to procure external support for a national and independent evaluation. The NHS Long Term Plan sets out the ambition that Integrated Care Systems (ICSs) will eventually cover all of the country, making shared decisions with providers on how to use resources, design services and improve population health. To understand the progress being made, an annual system-by-system evaluation will be carried out. So far, the NHS England and Improvement Primary Care and System Transformation (NHSEI PCST) Evaluation and Metrics team have planned and executed a pilot evaluation in-house with 4 ICSs in the last financial year. Based on the findings and lessons learnt, further evaluation has been planned as follows: — the ICS evaluation will be rolled out to all ICSs during 2019/20 (approximately 18 ICSs expected), — the evaluation will be carried out in 3 cohorts over the year in line with the current and new ICS waves, — the evaluation will have 6 phases, following a rapid-cycle-action approach: 1) Mobilisation; 2) Evidence gathering; 3) Analysis; 4) Reporting; 5) Dissemination; 6) Action (system, regional, national). In order to provide both the necessary capacity and expertise to deliver this strategic commitment in year, the NHSEI PCST Evaluation and Metrics team need to procure external support for a national and independent evaluation. For each system the evaluation will consist of 10-15 semi-structured interviews with system stakeholders and a survey with 20 — 30 people who are at the ‘coal-face’ of delivering system plans — development and transformation. The individuals will be identified by the systems themselves. Individual system reports will be produced and shared with systems alongside a collated synthesis report, bringing learning together from all the systems. The learning from this process will be used to co-design system support offers on any key themes that emerge — at system or national level. A series of case studies will be developed to support spread and adoption. External resource will be procured to undertake the following evaluation activity: — scoping and inception: desk-based review of the system, familiarisation interviews, assessment of available data, finalisation of logic models, evaluation framework and methodology, — coordination and stakeholder engagement: communication, interview management and feedback to sites, — data collection and analysis: circa 300 interviews, cross system survey, analysis of available secondary literature, — reporting: production of circa 30 individual system reports and case studies, one interim report and one final report. The programme will require immediate mobilisation and significant resource to work to the tight timescales (90 % of the programme delivered between contract start (likely Sept 2019) and March 2020), with the final report delivered in May 2020). There is the option to extend this evaluation into future years. Supplier engagement opportunity: NHS England will be holding a supplier engagement webinar on 19th June 2019 3:00-4:00 p.m. The purpose of the webinar is to engage with suppliers that are interested in and consider themselves capable of delivering the services. An agenda for the webinar will be issued upon registration. Interested parties can register for the event by contacting NHS England via the following email address: Russell.greenwood@nhs.net with the following information: (a) organisation name; (b) attendees (maximum of 2 per organisation); (c) contact details. Interested suppliers will be provided with information about the webinar and supporting notes,which will also be made available to those unable to attend.