Research and development consultancy services

Tender description

This contract is to establish a Framework Agreement for professional support services, across a number of different disciplines which the Council can call-off from awarded providers, providing a bank of business support specialists to supply ad-hoc business coaching to businesses in the Barnsley area. Bidders should have experience in business support in one or more of the following disciplines: Lot 1: HR (Procedural and Leadership); Lot 2: Marketing (Strategic and Digital); Lot 3: Access to Finance; Lot 4: Health and Safety; Lot 5: Process Innovation; Lot 6: Sales; Lot 7: Procurement, Tender Readiness and Bid Writing; Lot 8: Supply Chain and Purchasing; and Lot 9: Strategic Business Management. The Council intends to appoint one provider per lot, except for lot 3 ‘Access to Finance’ where 2 providers will be awarded. Further information on the scope of services is available to access free of charge at www.yortender.co.uk Provision of business support services for HR (Procedural & Leadership), including but not limited to; 1 HR Strategy and organisation design 2 Review and drafting of employment policies and procedures 3 Recruitment and succession planning 4 Employee engagement/workforce development 5 Executive coaching and effective leadership. Provision of business support services for Marketing (Strategic & Digital) including but not limited to; 1 Marketing strategy development 2 Development of marketing materials (online and offline) 3 Branding and image guidelines 4 Promotional strategy and implementation via a range of marketing tools 5 Accessing and developing new customers 6 Networking skills 7 SEO development 8 E-business strategy. Provision of business support services for Access to Finance including but not limited to; 1 Accessing finance 2 Investment readiness 3 Grant application development 4 Financial and management information improvements. Provision of business support services for Health and Safety including but not limited to; 1 Risk Assessment Systems 2 Health & safety policy, procedure and document review 3 Arrangements for recording and reporting 4 Contractor competency assessments / evaluation procedures and controls 5 COSSHH / Assessments 6 Manual Handling Assessments 7 Fire Risk Assessments. Provision of business support services for Process Innovation, including but not limited to; 1 Lean office principles 2 Lean manufacturing principles 3 Quality management principles 4 Strategic lean action plan 5 Continuous improvement action plan 6 Improving layouts & space utilisation. Provision of business support services for Sales, including but not limited to; 1 Sales strategy development 2 Sales process 3 Measuring sales performance 4 Sales marketing 5 CRM Development 6 Telesales development (motivation & Confidence) 7 Launching a new product 8 Identifying new markets. Provision of business support services for Procurement, Tender Readiness & Bid Writing including but not limited to; 1 Finding opportunities to bid in public/private sectors 2 ‘Qualify’ opportunities; building sound business cases, what makes a good tender. 3 Recognise ‘golden rules’ of bidding ensuring bid process is managed in efficient and effective way 4 Understand what it takes to create a winning bid. 5 Identify business’s strengths, weaknesses, selling points. Provision of business support services for Supply Chain & Purchasing, including but not limited to; 1 Market research & feasibility 2 Strategy planning 3 Export quality checklist 4 Review of sale order policies and exporter compatibility 5 Export procedures audit 6 Shipping duties and processes. Provision of business support services for Strategic Business Management, including but not limited to; 1 Business Planning / Strategy development for new products or markets 2 Review of methods of delivery 3 Analysis of costings / prices 4 Options analysis 5 SMART implementation plan and responsibilities 6 Establishment and management of KPI’s.