DCMS - User Researcher copy

Tender description

Who Speclialist Work With IT Dept What Specialists Work On Initial fast paced analysis of user requirements (10-15 days) Plan, design and analyse research and usability testing Generate user Persona and use scenarios Conduct heuristic evaluations Identify user requirements; help define project approach and user experience strategy Set conceptual design and suggest product direction based on field research and functional requirements Define user interaction model workflows Refine the interactive experience produce designs consistent with the DCMS identity Develop prototypes ranging from concepts to wireframes to high fidelity designs that represent the visual identity and interaction model required to ensure user success. Facilitate project communications through all phases of the lifecycle. Where the Work Takes Place DCMS, 100 Parliament Street, SW1A 2BQ Early Market Engagement Working Arrangements On-site for face to face meetings as required. Work Location DCMS, 100 Parliament Street, SW1A 2BQ Security Clearance Minimum of BPSS / DBS clearance. Additional T&Cs Skills & Experience Extensive experience of user journey mappings Test hypotheses and generate specific kinds of insights into user behaviour and needs Extensive experience of planning, and conducting user research programmes Ability to analyse and develop actionable recommendations from user research Working closely with design teams to incorporate user research findings into the design Excellent communication skills both verbal and written Manage effective engagement with all relevant stakeholders Experience of working within an Agile framework Degree in HCI/Usability/Cognitive Psychology or related field Nice to Haves 1 years experience of user research within Government 5 years experience as a user researcher No. of Specialists to Evaluate 5 Cultural Fit Criteria Be accountable and take responsibility for their work Be comfortable and adaptable speaking to non-technical user base Transparent and collaborative when making decisions Working collectively as a team with internal DCMS resources Assessment Method Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range £400 to £600