Facilities management services

Tender description

Efficiency East Midlands Ltd (EEM) is a procurement consortia which establishes and manages a range of Framework Agreements and Dynamic Purchasing Systems. Our members include social housing providers,local authorities, universities, NHS Trusts and regional Police Forces. EEM procured and entered into a framework with multiple contractors, for the provision of facilities management services. This framework has been split and awarded based on the following lots: Lot 1: Soft Facilities Management; Lot 2: Hard Facilities Management; Lot 3: Total Facilities Management. Due to the wide spread locations of EEM Contracting Authorities, the framework has been further split and awarded based on the following core regional sub-lots: Sub-Lot 1: East Midlands; Sub-Lot 2: West Midlands; Sub-Lot 3: Greater London and the South East; Sub-Lot 4: South West; Sub-Lot 5: National Coverage. EEM on behalf of its members has established a framework for the provision of soft facilities management services. Providers are capable of providing planned preventative and reactive maintenance and a complete building asset maintenance management service to include the following: — grounds maintenance — tree surgery — cleaning services; — building cleaning — external cleaning — deep cleaning — carpet cleaning — internal and external window cleaning — gritting service — pest control — security services — manned guarding, — patrols – fixed guarding, — patrols – mobile and reactive guarding, — key holding, — lock up/open up of affected property, — CCTV alarm monitoring, — condition surveys, — compliance plans and risk assessments, — any other associated soft facilities management works and services. In addition to the services covered within this lot, soft FM providers will be expected to: — ensure all maintenance services undertaken through this framework are in accordance with SFG20 and another specified requirements, — complete building asset maintenance management service for Contracting Authorities property stock, — provide preventative, cyclical and reactive maintenance to the affected properties to ensure the assets provide full operational functionality at all times, — full asset list of all plant and equipment kept regularly updated and accurate to assist when undertaking Planned Preventative Maintenance (PPM) and for also understanding full condition surveys on assets, — buildings and engineering services, — ensuring external works are operationally safe, — servicing and repair works are undertaken in accordance with manufacturer’s instructions, — offering an emergency response service for broken equipment or where a service requires a responsive provision. Lot 1 soft services has been further split into the following geographical sub-lots: Sub-lot 1: East Midlands; Sub-lot 2: West Midlands; Sub-lot 3: Greater London and the South East; Sub-lot 4: South West; Sub-lot 5: National Coverage. The call-off contracts to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 4 years beyond expiry of the 4-year term. Please note that the total potential value stated in II.1.5) is for the full 4-year framework and takes into consideration that EEM membership may grow over the life of the framework. EM on behalf of its members has established a framework for the provision of hard facilities management services. Providers are capable of providing planned preventative and reactive maintenance and a complete building asset maintenance management service to include the following: — mechanical and electrical, — air conditioning and ventilation, — air handling and heat recovery units, — lifts, — high voltage and switchgear maintenance, — heat pump and air cooled condensing units, — electrical testing (PAT and fixed wire), — lightning protection, — expansion/pressure vessel and pumped water booster sets, — heating and plumbing, — monitoring and control, — re-lamping, — building fabric maintenance, — signage, — handyman service, — locksmith service, — statutory inspections, — fire detection and fire fighting systems maintenance, — security access and intruder systems, — CCTV systems service and maintenance, — any other associated hard facilities management works and services. In addition to the services covered within this lot, hard FM Providers will be expected to: — ensure all maintenance services undertaken through this framework are in accordance with SFG20 and another specified requirements, — complete building asset maintenance management service for Contracting Authorities property stock, — provide preventative, cyclical and reactive maintenance to the affected properties to ensure the assets provide full operational functionality at all times, — dull asset list of all plant and equipment kept regularly updated and accurate to assist when undertaking Planned Preventative Maintenance (PPM) and for also understanding full condition surveys on assets, — buildings and engineering services, — ensuring external works are operationally safe, — servicing and repair works are undertaken in accordance with manufacturer’s instructions, — offering an emergency response service for broken equipment or where a service requires a responsive provision Lot 2 hard Services has been further split into the following geographical sub-lots: Sub-lot 1: East Midlands; Sub-lot 2: West Midlands; Sub-lot 3: Greater London and the South East; Sub-lot 4: South West; Sub-lot 5: National Coverage. The call-off contracts to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 4 years beyond expiry of the 4-year term. Please note that the total potential value stated in II.1.5) is for the full 4-year framework and takes into consideration that EEM membership may grow over the life of the framework. EEM on behalf of its members has established a framework for the provision of total facilities management services. Providers are capable of providing planned preventative and reactive maintenance and a complete building asset maintenance management service to include the following: — grounds maintenance, — tree surgery, — cleaning services, — building cleaning, — external cleaning, — deep cleaning, — carpet cleaning, — internal and external window cleaning, — gritting service, — pest control, — security services, — manned guarding, — patrols – fixed guarding, — patrols – mobile and reactive guarding, — key holding, — lock up/open up of affected property, — CCTV alarm monitoring, — condition surveys, — compliance plans and risk assessments, — any other associated soft facilities management works and services, — mechanical and electrical, — air conditioning and ventilation, — air handling and heat recovery units, — lifts, — high voltage and switchgear maintenance, — heat pump and air cooled condensing units, — electrical testing (PAT and fixed wire), — lightning protection, — expansion/pressure vessel and pumped water booster sets, — heating and plumbing, — monitoring and control, — re-lamping, — building fabric maintenance, — signage, — handyman service, — locksmith service, — statutory inspections, — fire detection and fire fighting systems maintenance, — security access and intruder systems, — CCTV systems service and maintenance, — any other associated total facilities management works and services. In addition to the services covered within this lot,Total FM Providers will be expected to: — ensure all maintenance services undertaken through this framework are in accordance with SFG20 and another specified requirements, — complete building asset maintenance management service for Contracting Authorities property stock, — provide preventative, cyclical and reactive maintenance to the affected properties to ensure the assets provide full operational functionality at all times, — full asset list of all plant and equipment kept regularly updated and accurate to assist when undertaking Planned Preventative Maintenance (PPM) and for also understanding full condition surveys on assets, — buildings and engineering services, — ensuring external works are operationally safe, — servicing and repair works are undertaken in accordance with manufacturer’s instructions, — offering an emergency response service for broken equipment or where a service requires a responsive provision Lot 1 soft services has been further split into the following geographical sub-lots: Sub-lot 1: East Midlands; Sub-lot 2: West Midlands; Sub-lot 3: Greater London and the South East; Sub-lot 4: South West; Sub-lot 5: National Coverage. The call-off contracts to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 4 years beyond expiry of the 4-year term. Please note that the total potential value stated in II.1.5) is for the full 4-year framework and takes into consideration that EEM membership may grow over the life of the framework.