Social work and related services

Tender description

The City of Edinburgh Council young people's services requires an external provider to deliver additional support to young people and their families. The provider will deliver support to meet the needs and risks of the child and/or their families as identified through assessment. This support is in addition to support provided by the Lead Professional/YPS. The City of Edinburgh Council requires a service provider who can provide the support that meets the requirements for EH1 — Young people’s services. The young people's service has been working with an external provider to provide additional support to young people and their families. The provider delivers support to young people and families to meet the needs and risks of the child and/or their families as identified through assessment. This support is in addition to the support given by the Lead Professional/YPS. The additional support service is known as the EH1 young people’s service and has been running since 2015. This service was developed as part of the balance of care agenda to reduce the number of children and young people escalating through the care system. EH1 seeks to provide a flexible approach to children/young people and their families who require an enhanced level of support to reduce the risk of being accommodated or placement breakdown. The service and the specification has been reviewed with no major changes made. Key elements of the EH1 service include: — available 52 weeks per year, — available between 9:00 and 22:00 on Mondays to Fridays, — available between 10:00 and 18:00 on Saturdays and Sundays, — minimum of 4 hours direct service to an individual young person and their family (excluding travel time) per week with a maximum of 10 hours per week, — caseloads average 14 per week but may go up to a maximum of 18, — allocation of 1 worker or 2 maximum per child/family at any one time, and — staff to be based in City of Edinburgh Council offices and have access to SWIFT social work system.