Expired contract

Unified Communications

Details

Buyer: Charnwood Borough Council
Supplier(s): 4NET TECHNOLOGIES LTD
Value: GBP 508,000
Duration: 4 years
Topic: Installation services of line telephony equipment
Published: 10 May 2019
Source: ContractsFinder

Tender description

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot 5 for the provision of Unified Communication. The scope of service include the maintenance of all incoming telephone extension lines (DDI) for staff, Contact Centre module and call routing, resilience for the Agile cloud platform in case of emergencies and scheduled upgrades, PCI telephone compliance software, activating Web chat and Call recording functionality as part of the phone system It is our intention to award the contract under the framework to 4Net technologies for an initial call off period of 36 months and a 12-month extension period (4 years in total).

Timeline

Completed: Award date4 April 2019
Completed: Award published10 May 2019
Current notice
Completed: Contract expiry date7 April 2023

About the buyer

Charnwood Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

51340000 · Installation services of line telephony equipment

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@charnwood-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@charnwood-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@charnwood-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@charnwood-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@charnwood-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@charnwood-borough-council.gov