Software package and information systems

Tender description

Redditch Borough Council (RBC) wishes to procure a comprehensive integrated housing management system. Redditch Borough Council (RBC) wishes to procure a comprehensive integrated housing management system to deliver key capability requirements as detailed below. RBC are seeking to work with a single software supplier, but will also consider an offer from a lead supplier using a mature established partnership with another supplier if it can be demonstrated that the key capabilities are supported. Key capability requirements: — rent accounting, — tenancy management, — responsive repairs, — arrears management, — estate management, — major works, — service charges, — right to buy, — servicing, — job costing, — voids, — contact management, — contractor management, — dynamic scheduling, — choice based lettings, — allocations, — homelessness, — tenant support, — shared ownership, — asset management, — customer/supplier portals, — customer communications, — mobile working, — workflow, — reporting, — interfaces. The proposed schedule is shown below: — ITT to public contracts website: 21.6.2019, — demonstrations for shortlisted suppliers: between 5th Aug and 24th Aug.