Office-support services

Tender description

The City of Edinburgh Council (“the Council”) is responsible for processing Council Tax and National Non-Domestic Rates (NNDR) details in respect of occupants/properties within the city in order to enable subsequently collection of all payments due. These are crucially important revenue streams for the Council and help to fund essential core services. Processing volumes/demand levels tend to fluctuate throughout the year. Therefore, in order to meet resource requirements and maintain efficient and timeous processing at all times, the Council wishes to establish a Framework Agreement of appropriate suppliers who would be able to assist with the servicing of this requirement at times of peak demand. The City of Edinburgh Council (“the Council”) is responsible for processing Council Tax and National Non-Domestic Rates (NNDR) details in respect of occupants/properties within the city in order to enable subsequently collection of all payments due. These are crucially important revenue streams for the Council and help to fund essential core services. Processing volumes/demand levels tend to fluctuate throughout the year. Therefore, in order to meet resource requirements and maintain efficient and timeous processing at all times, the Council wishes to establish a Framework Agreement of appropriate suppliers who would be able to assist with the servicing of this requirement at times of peak demand.