T/IT/0047 Software Development Services

Tender description

Why the Work is Being Done DfT’s Digital Service is a strategically important team. There are a set of key programs that are being delivered in DfT which are split between • Providing the Digital, Data and Technology capabilities that equip everyone to work • Driving efficiency by optimising the Department’s business processes and practices • Increasing workforce productivity by delivering better services, and a digital culture • Providing advice and expertise to policymakers on the impact of technology in the transport system Problem to Be Solved A delivery partner is required to continue to develop DfT core digital services. This will be a mix of continuous improvement to existing systems, delivery of new systems and service delivery on in flight projects. The successful bidder will provide expertise to deliver specific outcomes to support the key programs of work within Digital Services this year. This will supplement our existing internal development capability and provide additional expertise on our new cloud platform (GCP). Who Are the Users Internal staff the across DfTc estate Early Market Engagement Not applicable Work Already Done Several different projects are in-flight or starting: Checkout (online procurement forms to increase operational efficiency) – Private Beta Port freight (statistics collection re handling of freight traffic at UK sea ports) Private Beta Hospitality (meeting room catering app) Private Beta L&D Tracker (finance app) Discovery Other still to commence Existing Team Several Agile Teams, consisting of In-house resources based on the following team structure: • 1x Delivery Manager, • 1x Product Manager, • 1x User Researcher, • 1x User Experience (UX) designer, • 1x Digital Architect, • 1x Senior Developer, • 1x Developer, • 2-3x Apprentice/Junior Developers Current Phase Not applicable Work Location Windsor House, 50 Victoria Street, Westminster, London, SW1H 0TL and Ashdown House, Sedlescombe Road North, St Leonards-on-Sea, East Sussex, TN37 7GA Working Arrangments The Delivery Partner Technical Staff will be co-located with the Digital Team in London/Hastings, Monday-Friday, 37 hours (10-4 core). The projects will follow the GDS Digital Service Standard and Technology Code of Practice using Agile methodology: daily stand-ups, sprint planning, sprints, demos, retrospectives, show and tells. The Technical Staff will be working with an existing team that is junior and as such will need to take the lead by being a role model in Agile development and ways of working (pair programming, Scrum methodology) and invest time in knowledge sharing and coaching to increase the capability of the DfT teams. Security Clearance Security Clearance. Will consider BPSS initially if SC can be provided later. Additional T&Cs Not applicable Skills & Experience ● Demonstrate experience of using GDS Design Principles and the Digital Service Standard to build and deliver software solutions that are public facing UK digital services ● Demonstrate experience of full stack web development on the Google Cloud Platform specifically in relation to building solutions in App Engine Flex (.Net core) with Cloud SQL ● Demonstrate experience in rolling out DevOps and CI/CD on the Google Cloud Platform with specific reference to the end to end process and tooling ● Demonstrate experience in providing coaching or mentoring to junior developers working for Government departments and embedding best practices within these teams Demonstrate understanding of service-led or micro-service led architecture and delivery of repeatable, scalable services within development on a cloud platform ● Embedding Agile techniques and best practice approach within Client based software development teams whilst supporting an appropriate software development lifecycle framework Nice to Haves ● Able to start immediately, to provide capacity to the development team to start delivering the plan to establish and embed a framework for a professional function. No. of Suppliers to Evaluate 10 Proposal Criteria • Demonstrate experience defining and implementing new services in a cloud environment. (25%) • Approach and methodology with attention to agile and collaborative delivery (8%) • Technical competence in the identified technologies / processes and delivery practices (14%) • Demonstrable experience of working alongside clients in co-located and integrated teams (4%) • Demonstrate understanding of the challenges of implementing in a government agile / hybrid environment (5%) • Value for money: Demonstrate a transparent financial structure and fair pricing for the Service (4%) • Risk: demonstrate experience in the identification of key assumptions, dependencies, risks and issues, with robust mitigation plans (5%) Cultural Fit Criteria ● Demonstrate how you would Share knowledge and experience with other team members (5%) Payment Approach Capped time and materials Assessment Method Written proposal Case study Evaluation Weighting Technical competence 65% Cultural fit 5% Price 30% Questions from Suppliers Budget range 1500 man-days across a 2-year period, up to a maximum of £1,000,000.00