Information technology services

Tender description

Transport for London (TfL) is seeking to procure a multi-Supplier Framework Agreement for the provision of value added reseller services to provide commoditised hardware, software, cloud and associated services. The scope of the procurement will include, but not be limited to the following items: — hardware, support and maintenance, — desktop application software, software license and support maintenance, — configuration, installation and support, — catalogue of IT consumables, — cloud hosting and services, — communications (telephony), — PC components, — power supply products, — printing and scanning devices, — reasonable adjustments and display screen equipment, — storage management, — asset management. Further detail is provided at Section II.2.4) below. Transport for London (TfL) is a local government body responsible for the transport system in Greater London. Acting on behalf of the TFL Group and all members of the Greater London Authority (GLA Group), TfL is seeking to establish a multi-supplier Framework Agreement for value added reseller and associated services. It is currently intended that the scope of the requirement for the reseller and associated services framework will cover, but not be limited to the following: — hardware and peripherals (e.g. networking and power, storage, display screen equipment), — software and applications (e.g. infrastructure software, enterprise application software, application software), — hardware and software associated consultancy and training, — cloud services (e.g. supply of cloud services aligned with Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) models, — configuration, installation and support. In addition to the purchase of hardware and software products, the value added reseller will be required to undertake a range of tasks including maintaining software license records, providing support and implementation services and keeping the Contracting Authority proactively informed of emerging technologies and replacement products.