GB-Shrewsbury: ROCV 015 - Provision of Counselling Services

Tender description

This is an award notice for the provision of Counselling Services. The provider will offer: •Initial triage conducted by telephone of a suitable qualified and experienced person. •Short term structured telephone counselling, where required. •Access to on-line Counselling, as a feasible option. •Short term face to face support counselling (up to 4 sessions, per issue, per person). A further two sessions can be permitted in extreme circumstances and only through seeking authorisation from the OH Advisor. •Regular statistical reports •Regular contract monitoring meetings •De-briefing for trauma incidents -individuals and groups of staff. •Provision of self-help and wellbeing handouts •Mediation Session. •Support for Staff Wellbeing Events, as and when required. Stakeholders and interested parties include Shropshire Council's Workforce and Transformation Service Area and Directors of Shropshire Council. The contract will be for an initial period of one year with an option to extend for a further three year period commencing on 1st May 2019.