Water transport services

Tender description

Northumbrian Water Group (NWG) deliver both regulated and non-regulated water and wastewater services, one of 10 in the UK, to over 4 200 000 customers, operating principally in the North East of England and Essexand Suffolk. The business is headquartered in Durham and is a wholly owned subsidiary of the CKI Group, based in HongKong. The business turned over 800 000 000 GBP (2016) and has circa 3 000 UK based employees. The business is recognised as a leading customer service organisation with strong ethical values. Northumbrian Water Ltd (NWL) has a requirement for the transportation of water from our Water Treatment Works (WTW) to service reservoirs in our Northern Operating area. The geographical coverage will be the North East of England, from Berwick to the borders of North Yorkshire and from the East Coast to the Cumbrianborder, covering Weardale, Teesdale and Kielder. Services for this contract are not required in Essex andSuffolk. The requirement is for both planned and emergency works. Northumbrian Water Ltd (NWL) has a requirement for the transportation of water from our Water Treatment Works (WTW) to service reservoirs in our Northern Operating area. The geographical coverage will be the North East of England, from Berwick to the borders of North Yorkshire and from the East Coast to the Cumbrianborder, covering Weardale, Teesdale and Kielder. Services for this contract are not required in Essex andSuffolk. The requirement is for both planned and emergency works. The operation involves the use of the NWL operational water tankering fleet and the service provider will be required to provide drivers and tractor units, which must be compatible with the NWL fleet. NWL’s minimum requirements for this service are: 1) We require a maximum 2 hour response time for this service. Once a request has been received, we require the supplier to be able to arrive at our Whittle Dene Water Treatment Works (near Horsley, Newcastle upon Tyne) to collect the relevant tanker barrel and be ready to load within this 2 hour period; 2) All drivers are required hold the National Water Hygiene Card (Blue Card); 3) Outside of normal tankering operations, the service provider will be required to provide an emergency call-out facility; 4) A degree of manual handling is also required, for example, the loading and off-loading of hoses from the vehicle to point of discharge. The contract length is 2 years, with the option to extend for a further 3 years. Estimated value excluding VAT Range: between 750 000,00 and 1 000 000,00 GBP.