IPTProc421 - FETM API Development

Tender description

Why the Work is Being Done A transformation project Frontline Enforcement Technical Modernisation (FETM) is currently underway across IE to: - stream-line existing manual processes - remove reliance on physical notebooks and the need for double keying between paper and multiple systems - minimise the need for human intervention during site visits including calling back office staff for support - replace biometric verification device which checks IABS database (Home Office store for immigration and asylum bio-graphics) and returns key information including a photo. API's are required to enable biographic & biometric searches when IE encounter people in the field. Problem to Be Solved The work focuses on the ability to search HO’s PCDP (Person Centric Data Platform), The data returned will include: identify information, HO cases, information on person e.g. threat / harm etc. The solution will also need to support creating events in PCDP, IABS & Atlas about people when a business event occurs e.g. when an ICE officer meets Person X in the field. By making information available in the field, ICE officers will be able to gain details of encountered individuals in a timely manner, without having to contact a back-office colleague, thus helping the frontline teams realise efficiency savings. Who Are the Users ICE teams are currently adopting PRONTO to enable a digital workplace and have data and person information to hand. The API will be integrated with PRONTO to enable search and write back functionality. Early Market Engagement Work Already Done There have been some integration elements completed but cannot be verified due to back end systems being developed. The back end systems are now available and we need to build the API on top of the functionality. Existing Team Currently 2 x Civil Servant Developers Current Phase Alpha Work Location Lunar House and/or Metro Point Croydon Working Arrangments This team will report into the FETM delivery manager. HO work in an agile environment and suppliers must be able to work within an agile delivery model. The team will need to work collaboratively with other development teams within immigration technology and work closely with immigration enforcement. They will also need to work closely with the other suppliers as this is a multi-vendor environment. The roles will be based from either Lunar House or Metro Point in Croydon for a minimum of 4 days a week. Expenses will not be covered. Security Clearance Candidates will need BPSS clearance initially, and will need to have or be eligible to obtain a minimum of SC/ HO level 2 clearance. Additional T&Cs Skills & Experience Demonstrate the ability to handover knowledge. Experience in building services to meet the Digital by Default Service Standard. Experience in proving the benefits of a user-led approach in a deadline-driven environment API Developer Agile and GDS Experience in delivering digital solutions that meet Level AA of the W3C WCAG 2.0 accessibility standards Experience in successfully and collaboratively working, coaching and sharing knowledge with Public Sector client teams, particularly those with limited agile development experience • Ability to present deliveries concisely to both technical and non-technical users. • Experience designing REST APIs • Experience with XML/XSD/JSON and message definition technologies Nice to Haves • Demonstrable experience of working in multi-team agile delivery programmes • Experience in working in government in within a similar context • Experience in building customer or staff facing digital services in the immigration field • Candidates holding HO CTC orSC/ L2 clearance. • Experience using Jira, Bitbucket, Confluence • Experience manging teams containing multiple vendors. No. of Suppliers to Evaluate 4 Proposal Criteria Technical solution Approach and methodology How the approach or solution meets your organisation’s policy or goal Estimated timeframes for the work How they’ve identified risks and dependencies and offered approaches to manage them How Civil Servants will be incorporated into the team and supported Value for money Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative when making decisions Have a no-blame culture and encourage people to learn from their mistakes Take responsibility for their work Share knowledge and experience with other team members Can work with clients with low technical expertise Payment Approach Capped time and materials Assessment Method Written proposal Presentation Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range a maximum of £335,000