Miscellaneous health services

Tender description

Local authorities are required to commission a local Healthwatch organisation under the Health and Social Care Act 2012. Healthwatch acts as a consumer champion for users of health and social care services, making sure that people know where to go to raise concerns about health and social care services, people’s views and experiences are heard, improving scrutiny of health and social care services and helping local people to influence commissioning decisions. Healthwatch is a key part of the local health and social care landscape, it has a statutory place on the health and wellbeing board where it can share evidence and feedback on what people think about their health and social care services to system leaders to ensure that services meet the needs of and are shaped by local communities. It can also enter and view services such as care homes and hospitals observe what is happening and report back to commissioners. Award notice for Healthwatch — Following a competitive tender process, a supplier was selected.