Time accounting or human resources software package

Tender description

MAG Airport Ltd are looking to procure a new workforce management solution that will provide demand forecasting for a number of operational areas, forecast guest presentation at various touchpoints and provide a real time automated flow. the solution should be able to incorporate real time passenger dwell times with demand forecasting and cater effectively for annualised hours rostering. A forecasting module is required to produce accurate demand forecasts at various touchpoints across the Airport. The solution is expected to combine real time flight schedules with historical and real time data on passenger loadings, airline bookings, market trends, passenger turn up flows using AMD, body scanners, bar code scanners and various Measuring tools etc. and BI. The output of this will provide future demand flows for intra-day, short and long term planning with accuracy at a granular level, for Operational touchpoints including but not limited to the following areas: — departures, — arrivals, — fast track, — PRM, — car parks, — forecast for each passenger touchpoint where MAG staff are deployed. A Demand conversion module is required to import the demand expectation, an output of the demand forecasting module and overlay flow capacity of processes to be performed within each touchpoint area. The output of demand conversion is expected to show the requirement of manpower and assets required to meet the forecasted demand and fixed demand positions to a granular level across a day or a longer period, for example a season or year. The solution must create fixed-patterned and variable rosters to provide a supply which covers the demand, determined in the most efficient manner possible. This will include employee skills matching and qualifications and will summarise the output in a graphical format. The solution must determine the optimal number of staff for each type of roster but also allow the user to configure the number of colleagues on a roster. The fixed rosters must be considered prior to determining the variable roster pattern. The solution must have the capability to recommend optimal fixed-patterned rosters based on a configurable number of weekly working hours. When determining the supply of labour, breaks, forecasted absence, forecasted annual leave and training must be considered. It is necessary to provide a summary of the hours allocated on a weekly, monthly and annualised basis by contract type, and a breakdown of operational and non-operational spend allocation. This is to support Budget creation and changes to the forecast. It must also encompass all elements of annual leave and shift swap administration including threshold settings and determining whether a leave or shift swap request meets the acceptance criteria. The system must also determine if overtime is required and issue to colleagues in the most cost-effective manner. A self-service module is required to provide a front-end user interface to employees providing visibility of their roster and enabling online booking of annual leave, mutually agreed shift swaps and overtime. The solution is expected to automate acceptance of leave and shift swaps based on employee criteria, quotas, leave entitlement, mutual acceptance of shift swaps, payroll. This module is expected to be intricately connected to the Rostering Module. The solution is expected to provide functionality on the following, Starters and leavers, requests, annual leave, training, shift visibility.