Customer Surveying Services
Details
- Buyer
- Hyde Housing Group
- Supplier(s)
- Watermelon Research Ltd
- Value
- GBP 10,000,000
- Duration
- 4 years
- Topic
- Survey services
- Published
- 12 April 2019
- Source
- ContractsFinder
Tender description
Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)
Timeline
- Completed: Award date1 April 2019
- Completed: Award published12 April 2019Current notice
- Completed: Contract expiry date31 March 2023
About the buyer
Hyde Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79311000 · Survey services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hyde-housing-group.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hyde-housing-group.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hyde-housing-group.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hyde-housing-group.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hyde-housing-group.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hyde-housing-group.gov |
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