Postal services related to letters

Tender description

The services to be provided include: — Access 70 (CBC), — 2 day unsorted, — 3 day unsorted (where a 2 day unsorted service is not available), — Next day – where available. NWL require a postal service primarily for business to customer post, including bills, statements, reminders and letters. We also require it as a means of communication with the company shareholders, and a way of sharing information with employees. The timeliness of deliveries is critical to NWL as it affects the performance of our Customer Call Centres and impacts on cash flow. The NWL Customer Department currently issue in excess of 6 million postings per year – approximately 93 % of NWL’s overall postage costs. The remaining spend is through various departments issuing external mail. Suppliers responding to this notice must be licenced Downstream Access providers The initial contract will be for a period of three years with the option to extend for a further 2 twelve month periods. The Customer Departments mail is dispatched from the following locations: — Northumbria House, Pity Me, Durham, — Trinity House, Lowestoft, — RRD, Tewkesbury (printing services currently under tender so this location may change), — Paragon, Peterborough for mailings of PayPoint payment cards (this location may also change as we have included payment card mailings as an optional extra in our printing services tender). The remaining requirements issued via our Facilities Departments are dispatched from the following locations: — Northumbria House, Pity Me, Durham, — Boldon House, Pity Me, Durham, — Leat House, Washington, — Sandon Valley House, Chelmsford. Volumes and type of service - Customer department Northumbria House, Durham - 98 680 volume per annum 2 day unsorted and 20 000 Next day * Trinity House, Lowestoft - 48 272 volume per annum 2 day unsorted and 400 Next day * RRD, Tewkesbury - 4 605 045 volume per annum Mailmark and 124,918 volume per annum 2 day unsorted and 710 000 volume per annum Mailmark (only during Feb / March) Paragon, Peterborough - 90 000 volume per annum 2 day unsorted Volumes and type of service - Facilities department Northumbria House, Durham - 25 000 2 day unsorted and 5 000 Next day * Boldon House, Durham - 50 000 2 day unsorted and 10 000 Next day * Leat House, Washington - 5 000 2 day unsorted and 1 000 Next day * Sandon Valley House, Hanningfield - 20 000 Next day* * The next day service is currently outside of our current contract with the incumbent downstream access provider. However if possible we would like to incorporate this into the scope for this contract