Health and social work services

Tender description

The Council are seeking a single service provider or consortia of service providers, to deliver an independent integrated advocacy service hub with a single point of entry. The independent integrated advocacy service should provide: — an Independent Mental Health Advocate (IMHA) service, — an Independent Mental Capacity Advocate (IMCA) service, — an Independent Complaints NHS Advocacy (ICA) service, — care act advocacy, — specialist advocacy service for eligible people, living or residing within Derby, to provide one to one, crisis and short term non-statutory advocacy. The Council are seeking a single service provider or consortia of service providers, with a lead contracting organisation, to deliver an Independent Integrated Advocacy Service hub with a single point of entry for anyone who requires and meets the relevant eligibility criteria for statutory advocacy support in Derby City, a specialist advocacy service to support the requirements of the Care Act 2014 and for vulnerable adults of working age who are not eligible for statutory advocacy. The Independent Integrated Advocacy Service should provide residents of Derby with a coordinated approach to advocacy which includes: — an Independent Mental Health Advocate (IMHA) service for eligible people with mental health problems, living or residing within the boundaries of Derby and which is fully compliant with the Mental Health Act (MHA) and the Code of Practice (MHA) for England for qualifying patients under the Act. This service will also cover voluntary in-patients, — an Independent Mental Capacity Advocate (IMCA) service for eligible people living or residing within the boundaries of Derby, including Deprivation of Liberty Safeguards (DoLS). Relevant Person’s Representatives (Paid Representatives) for people who lack capacity under the Mental Capacity Act 2005 (MCA) and which is fully compliant with the MCA, — an Independent Complaints NHS Advocacy (ICA) service for people, living or residing within the boundaries of Derby who wish to make a complaint about their NHS care or treatment, including any complaint against an organisation or service where the treatment is funded by the NHS, — care act advocacy for eligible people, living or residing within Derby, which is compliant with the Care Act 2014 statutory advocacy requirements. Residence in Derby except when an informal carer is eligible for an advocate for a carers assessment under the Care Act, when it is their “cared for” that is living in Derby, — specialist advocacy service for eligible people, living or residing within Derby, to provide one to one, crisis and short term non-statutory advocacy that is a time-limited, issue focused intervention to address specific issues, situations or a number of issues until the work is resolved. In each case the length of support provided will depend on individual need. The service will be underpinned by an empowerment philosophy where service users are enabled to achieve their desired outcomes whilst minimising unnecessary intervention. The retendering of this contract may give rise to a possible presumption that the European Acquired Rights Directive 77/187 and/or the Transfer of Undertakings (Protection of Employment) 2006 regulations may apply in the event of this contract being awarded to a new service provider. Tenderers are advised to make their own enquiries by seeking independent professional legal advice on the consequences for them if they are the successful tenderer and the TUPE regulations do apply. Initial contract term is for 2 years. There is a maximum budget of 177 216 GBP per year for the duration of the contract. The budget is part funded by the Southern Derbyshire Clinical Commissioning Group up to 44 000 GBP. Bidders who submit proposals above the maximum budget will be disqualified. Where the Council is required to reduce the budget due to financial pressures or legislative changes the service provider will cooperate with the Council to ensure the service delivery reflects those changes.