Awarded contract

Contract for provision of an IT service management solution

Details

Buyer
University of Exeter
Topic
Software package and information systems
Published
26 March 2019
Source
uk:bluelight

Tender description

The IT Service Management Capability Project will implement a significant change in the IT department and will deliver new IT capabilities and new ways of working. The project will need to take into account the potential disruption to the University in adopting a new service desk capability and the move to self-help and access to a service catalogue. The potential impact of changes to working practices will be significant and it is envisaged that implementation will happen over a phased approach recognising the need to stabilise current operations and put in place the foundations for further capabilities to be implemented in future phases.

Timeline

  1. Award published26 March 2019
    Current notice
  2. Award date26 March 2019

About the buyer

University of Exeter is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48100000 · Industry specific software package
  • 48517000 · IT software package
  • 72222300 · Information technology services

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Decision makers

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