Home Office – Her Majesty’s Passport Office - End User Compute Architect

Tender description

Summary of the work Technical Lead for the End User Compute project, which aims to replace all existing EUC services (e.g to Win10, O365). Technical lead advising on legacy system changes either to address critical business issues or enable smoother migration to new services Assuring alignment with transformation plans (e.g networks, LoB application transformation) Specialist role Technical Architect Expected Contract Length 24-Months total-Initial 6months-further period up to 18months depending on business need&performance Latest start date Monday 25 March 2019 Who Speclialist Work With They will work as part of a Technical Design Authority who are responsible for specific domains. They will need to collaborate closely with delivery teams and business stakeholders across the enterprise in a multi-supplier environment. HMPO is moving from a large outsourced SI arrangement to an in-house, largely cloud based and open source based solutions delivered iteratively. What Specialists Work On Work packages include: 1.Technical lead on HMPO's strategy to replace its existing EUC services (e.g End User Devices, Voice, Office, Windows OS, Citrix, Active Directory, File storage) 2.Define transition strategy 3.Technical SME on investments in legacy EUC services and troubleshooting ensuring they align with technical strategy 4. Intelligent customer to central shared services team who are delivering many of the services we intend to re-use 5. Identification and mitigation of technical risks 6. Analysis of contingency options for EUC services 7. HMPO technical lead on user migration and data migration as part of the HMPO transformation Skills & Experience • Extensive experience of large scale EUC upgrade or migration projects, and ability to troubleshoot to highly detailed and deep level in End User Services environment. Deploying contract centre solutions • In depth experience of knowledge of Windows, Windows Active Directory, Experience of automated Microsoft OS deployment, Experience of VMware and virtualisation technologies and terminal solutions (Citrix) • Experience of deploying/migrating applications built using a broad range of current and heritage technologies to a Windows 10 desktop environment or similar • Experience of corporate services such as VOIP or Print Services (Multi Function, Follow Me) • Experience in building and scaling of System Center Configuration Manager • Extensive experience in Software Provisioning & Packaging and COTS Application deployment such as experience of migrating to O365 Nice to Haves • Experience of HMPO systems or similar government operational systems • Experience of GDS best practices Work Location Victoria. London Working Arrangments Typically on-site with wider team and clients in an Agile environment. Some site visits. Use of Confluence, Jira and ardoq are the tools used to track progress against deliverables. Security Clearance SC Clearance is required. HM Passport Office will support the clearance process No. of Specialists to Evaluate 3 Cultural Fit Criteria • Work as a team with our organisation and other suppliers • Be transparent and collaborative • Be comfortable standing up for their discipline • Have a no-blame culture and take responsibility for their work Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers 1. Is this role outside IR35 or inside IR35? We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis. 2. What is the IR35 status? We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis. 3. Is this role inside or outside of the IR35 regulations? We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis. 4. Is this role inside or outside IR35? We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis. 5. Please confirm if the role will be inside or outside IR35 We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis. 6. Can candidate start before March 25th and what is the IR35 stand on this role. Yes, dependent on having clearance. We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis. 7. Hi, do you have a maximum budget or budget range for this role? The maximum day rate has been left blank intentionally, we will assess the day rate for suppliers using the evaluation weighting we have disclosed on the requirements. 8. What is the IR35 status?What is the budget for this task?Is there a current incumbent? We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis. The maximum day rate has been left blank intentionally, we will assess the day rate for suppliers using the evaluation weighting we have disclosed on the requirements. There is currently an incumbent in post. The current incumbents supplier may submit a response to the requirement should they wish. 9. Can the Authority confirm if an incumbent is in this role at present and if they will be invited to apply via DOS There is currently an incumbent in post. The current incumbents supplier may submit a response to the requirement should they wish. 10. What is the day rate for this position? The maximum day rate has been left blank intentionally, we will assess the day rate for suppliers using the evaluation weighting we have disclosed on the requirements. 11. Can you please confirm whether there is an incumbent in post? There is currently an incumbent in post. The current incumbents supplier may submit a response to the requirement should they wish. 12. Can you please confirm whether this engagement would be treated as being inside or outside scope regarding HMRC's off-payroll working through an intermediary IR35 legislation? We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis.