Document management software package

Tender description

The Company is seeking a suitably experienced Contractor to provide an on-premise hosted Electronic Document Records Management and Workflow Software Solution for primary use within the Company's Revenues and Benefits department. The estimated total value combines estimated implementation costs and the annual price for the maximum contract period of ten (10) years (4 plus 2 plus 2 plus 2). Please note that from 1.4.2019 “Compass Point Business Services (East Coast) Ltd” shall change its name to “Public Sector Partnership Services Ltd”. The new Contract shall be awarded in the name of Public Sector Partnership Services Ltd (the Company). All other details, including company registration number, shall remain the same. Compass Point Business Services (East Coast) Ltd (the Company), is inviting tenders for the supply and maintenance of a Revenues and Benefits Electronic Document Records Management and Workflow IT Software System (“the Software Solution”), to be hosted on the Company's premises. The Software Solution shall support at least one hundred and seventy two (172) users at the start of the Contract, excluding the Company's System Administrators who shall be providing technical support. The Software Solution shall be capable for use across all of the Company's Service Areas. The Company is seeking to enhance its capability to capture, retain and access information through the introduction of a Software Solution for primary use within the Revenues and Benefits department but with future capability, if required, to roll the same functionalities out to other departments, including for example Human Resources and Finance. The Software Solutions shall integrate within the Company's existing IT Infrastructure as outlined within the procurement documentation. The successful Contractor shall be responsible for providing the services, liaising closely with the Company's Contract Manager. The Contract shall be let for an initial period of four (4) years intended to commence on 8.7.2019 with the option to extend for a further six (6) years at two (2) years intervals, to a maximum contract period of ten (10) years. Interested Bidders are asked to note the Essential Requirements available in the Specification before making a decision on whether to submit a tender. Bidders must be able to meet these Essential Requirements in order to be eligible to tender for this requirement.