Software package and information systems

Tender description

The Financial Conduct Authority (FCA) is looking to replace its existing E-Discovery solution. This contract provides the FCA with a Commercial-Off-the-Shelf (COTS) package, or an alternative Software as a Service Offering (SAAS) (subject to meeting FCA Security requirements). The contract includes software, implementation, maintenance and support services for the software and infrastructure (where SAAS is delivered), business consultancy services to help transform/improve the effectiveness of its review process, and data migration services to assist with extracting data from the FCA's existing solution to the new solution. The enforcement and markets oversight division within the FCA has approximately 400 employees, not including contractors, who use the Evidence Management System (EMS) software, which currently stores around 120 000 000 documents. Digital evidence review and analysis are core capabilities required to support regulatory, civil and criminal case work. The quality of these capabilities has a direct impact on the FCA's ability to undertake effective and efficient enforcement action and to assist the FCA with effective credible deterrence. The requirement is for a COTS package with the ability to deliver the following outcomes: — effective evidence management and production of reviewed material, — appropriate management of sensitive/protected information. The system must be able to provide the below key strategic functionalities: — industry standard productions, — a robust and scalable system. We are looking for a supplier that can deliver a partnership approach.