customer sales transactions and contact interactions

Tender description

Why the Work is Being Done Customer relationship management Problem to Be Solved Customer sales transactionand contact interactions and activities viewable and reportable in realtime on one platform with timestamps Who Are the Users Internal users Early Market Engagement Work Already Done Existing Team Internal team Current Phase Live Work Location Throughout the Western Highlands Working Arrangments As required Security Clearance Additional T&Cs Skills & Experience Have a system that can supply our requirements Nice to Haves Supply our requirements No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution Cultural Fit Criteria Work as a team with our organisation Payment Approach Capped time and materials Assessment Method Written proposal Evaluation Weighting Technical competence 30% Cultural fit 10% Price 60% Questions from Suppliers Budget range