ENT or audiologist services

Tender description

Bristol, North Somerset and South Gloucestershire Clinical Commissioning Groups are commissioning Audiology services though an Any Qualified Provider (AQP) process. Please note that the AQP process does not guarantee any business for accredited providers. Further information is provided in the accreditation documentation. The service required is for a hearing assessment service, including hearing aid fitting (where required), rehabilitative support, follow-up and aftercare services for adults with no contraindications. Services are planned to commence from 1st July 2018 for an initial term of 5 years, with a possible extension of any period(s) up to a further 2 years, as defined and at the discretion of the Commissioners. The Commissioners have a total budget available of 2 500 000 GBP per annum. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Bristol, North Somerset and South Gloucestershire Clinical Commissioning Groups are commissioning Audiology services though an Any Qualified Provider (AQP) process. Please note that the AQP process does not guarantee any business for accredited providers. Further information is provided in the accreditation documentation. The service required for the registered population is for a hearing assessment service, including hearing aid fitting (where required), rehabilitative support, follow-up and aftercare services for adults with no contraindications, who have suspected or diagnosed hearing loss. The service should include some flexibility to provide later evening and/or weekend appointments outside of regular working hours (Mon-Fri, 9am-5pm). The Adult Hearing Service will consist of: — Hearing needs assessment, — Development of a personalised care plan, — Provision and fitting of hearing aids, where clinically appropriate and agreed with the service user, — Appropriate hearing rehabilitation, for example service user information; hearing therapy, — Information on and signposting to any relevant communication/social support services, — Follow-up appointment to assess whether needs have been met, — Aftercare service for up the effective life of the user’s aid(s), including advice, maintenance and review at third year, — Discharge from hearing assessment and fitting pathway, — Provision for service user complaints and feedback to the Provider. Services are planned to commence from 1.7.2018 for an initial term of 5 years, with a possible extension of any period(s) up to a further 2 years, as defined and at the discretion of the Commissioners. The Commissioners have a total budget available of 2 500 000 GBP per annum. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.