E-learning services

Tender description

Homelessness prevention has been a major aspect of the Scottish housing agenda for over a decade. Scottish Housing Options Regional Hubs, across Scotland are seeking to develop a range of support materials in the form of a “Housing Options Training Toolkit”. It is intended that this toolkit provides a range of transformational bespoke materials to support internal training delivery by HUB partners, e-learning materials or facilitated training courses as part of a tailored approach to staff development. Housing Options addresses 6 areas, which will each form discrete module deliverables, in this contract. Cloud delivery by browser would make this accessible resource across Scotland. The Supplier shall be required to design and build a web-based E-Learning Platform to host and facilitate access to learning by licensees across the Partnership. An initial supply of 6 000 user/learner licenses shall be provided, with the facility to purchase additional licenses in blocks of no less than 1 000 licenses at an agreed cost. Where licensing is based on concurrent user/learners, the expectation is that the maximum user/learners on at any one time could be 50 user/learners or less. In order to maximise (i) ease of access from a user perspective and also (ii) ease of update from a development perspective; the toolkit materials require to be made available in a web-based learning solution, which enables training content to be made available on a module by module basis. The web-based solution must be capable of hosting 3 types of content material: — trainer led materials for classroom style events, — e-learning materials; and, — reference/information resources. Based on the training methodologies recommended, it is anticipated that classroom style events could be delivered locally (at local authority level and potentially in-house) or at a regional (Hub) level by a pool of accredited training providers. To this end, to enable users to access opportunities to host or attend events on a flexible basis; it would be desirable that the web-based solution delivers a calendar facility to enable partners to access the programme of activity taking place across the country. This could include users, or partners such as staff from the NHS or other related organisations. A substantial body of materials has been assembled by the Authority from the Partnership and will be made available to the Supplier. It is intended that this material will provide the initial content to populate the selected learning solution. It is hoped that these materials will apply an initial level of consistency and quality in building toolkit content. A robust process was followed to ensure materials submitted could be assigned specifically to identified modules and learning outcomes. The materials submitted will clearly inform the content for each of the identified topics / modules. Whilst this process has been thorough, there still remains a priority “design” element to ensure the toolkit delivers to agreed and consistent standards. This design process will involve taking the existing materials and “rebranding”, giving all materials the same style and feel. This is essential to the success of the training toolkit due to the cultural changes that staff / practitioners will experience as part of the housing options ethos. To assist with the procurement of the Supplier the agreed modules and learning outcomes have been reviewed and the most effective training methodologies will be outlined within the full specification. There are a number of key assumptions that we have made to take into consideration when reviewing the proposed delivery methods for the toolkit. As an additional option, it is envisaged that the lead supplier will partner with a resource capable of designing classroom sessions, within the six strands of Housing Options. Delivery is expected to be a mixture of in-house and optional lead supplier provided. A daily rate costing shall be agreed within available budgets and must be clearly stated within the costing sheet, for classroom delivery.