Expired contract

HMRC Debt Management Communications Solutions

Details

Buyer: HM Revenue & Customs (HMRC)
Supplier(s): Talking Tech UK Ltd
Value: GBP 312,872
Duration: 1 year
Topic: Short Message Service (SMS) services
Published: 19 February 2018
Source: ContractsFinder

Tender description

Fully Managed SMS Solution -these notifications serve to reduce in bound call volumes and missed actions by proactively contacting customers to confirm information or remind them of upcoming deadlines. Pre-empting missed payments, reminding of overdue accounts, confirming receipt of returns, and encouraging action ahead of deadline.

Timeline

Completed: Award date31 March 2017
Completed: Award published19 February 2018
Current notice
Completed: Contract expiry date31 March 2018

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

64212100 · Short Message Service (SMS) services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Commercial Director	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Procurement Manager	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Category Lead	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Senior Buyer	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Contracts Manager	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov