Development of training modules and materials for Successful Service Transformation for Archives

Tender description

The purpose of this procurement process is for The National Archives (TNA) to select a supplier to create a training module for use by TNA's Archives Sector Development department to deliver to the archive sector. The outcome will be a comprehensive suite of training materials which will deliver the learning objectives and enable the ASD team to deliver the training as effectively as possible to the entire UK Archive Sector. The learning objectives of this training: Successful service transformation/ review is vital in order that archives can ensure that they are aligned with the priorities of their parent organisation and demonstrate the ways in which they add value to the wider parent organisation's strategic plans. This training should break down the process of a service review and transformation into manageable steps. The training and materials will deliver practical support; relevant to the archive sector, enabling delegates to take a proactive approach to service transformation, even within the most challenging environment. As a result of the training delegates will be able to understand the preparation required for a successful service review, how to select the right service review, understand the importance of engaging the right stakeholders and leave with some relevant, practical hints and tips on how to do this, which can be put into practice in the workplace.