GP IT and CCG IT Refresh

Tender description

Why the Work is Being Done To conduct a GP IT refresh to our 45 GP practices spread over 47 sites. To include procuring 742 new PCs, and adding additional RAM to 138 devices already in Situ. Both sets of devices are to migrate to Windows 10. Furthermore a CCG IT refresh of an additional 70 Desktop PCs and 20 Laptops with Docking stations need to be procured, built and installed. This is to be completed by March 31st. Problem to Be Solved Due to the impending withdrawal of Microsoft support for Windows 7, effective from 14/01/2020, and the pressing need to improve security across the GP surgery networks and devices, we need to conduct a windows 10 migration. This ensures the security and reliability of our desktop and laptop machines. As part of this process, we will take the opportunity to enhance the security of the GP surgery desktop and network environments, and put in place better management systems to improve the service and support provided to end users. Who Are the Users The end users are GP practice staff. This project requires the replacement of the devices within the GP practice in both clinical and administrative areas. The user will require a technology refresh and onsite basic training on the new windows 10 operating system. Early Market Engagement Work Already Done A discovery phase has completed and audit of both the GP and CCG devices and highlighted the devices that need replacing. A high level design of the infrastructure and server interoperability has also been conducted. There is a prepared build image and methods to deploy in place already. Existing Team The existing in house team includes programme management and a technical project manager. Working with our support service provider, your team will take guidance form the technical PM and implement devices under their current guise. Current Phase Alpha Work Location The GP IT refresh will be conducted to GP practice sites within the Bromley Catchment area. The CCG refresh is to be conducted in Beckenham, Kent. Working Arrangments These are flexible to meet the constraints of the project. The GP It refresh is to be conducted within the Practice itself so flexible working around Clinicians and admin staff is critical. The CCG Refresh is likely to be conducted over the weekend periods. Security Clearance With Potential access to PID ( Person identifiable Data) whilst in performing the project, a minimum of a code of confidentiality will require signing. Previous NHS IG ( Information Governance) training of the team would be preferred Additional T&Cs Skills & Experience Previous and recent GPIT rollout experience in particular EMIS web Provide Full procurement, Storage and logistical expertise provide flexible resource solutions to meet the projects demands Nice to Haves Provide evidence of large scale refresh projects in other sectors Provide pre existing working relationships with Bromley CCG or Bromley Healthcare No. of Suppliers to Evaluate 3 Proposal Criteria Approach and methodology How the approach meets user needs How the solution meets Bromley CCG's goal Team structure Previous GPIT refresh project approach value for money How risks are identified and any dependencies are managed Cultural Fit Criteria Work as a team with our organisation and other suppliers Take responsibility for their work Share knowledge and experience with other team members Can work with end users with low technical expertise Can manage customers whilst meeting our organsiations goals Payment Approach Capped time and materials Assessment Method Written proposal Case study Work history Reference Evaluation Weighting Technical competence 30% Cultural fit 20% Price 50% Questions from Suppliers Budget range