IT services: consulting, software development, Internet and support

Tender description

The Authority is establishing a collaborative Dynamic Purchasing System (DPS) for digital technology services split into a number of lots for the provision of digital technology projects, digital technology resources and cyber security services. Technology is transforming the way public services are being delivered with significant growth in demand for digital technology services as identified in the Scottish Government's Digital Strategy. There is also a desire by organisations to have access to a wider range of digital technology suppliers to, support agile working, mitigate the skills gap and further develop their cyber security processes. The DPS aims to support a number of Scottish Government strategies and in particular: Realising Scotland's full potential in a digital world: A Digital Strategy for Scotland - http://www.gov.scot/resource/0051/00515583.pdf Safe, secure and prosperous: a cyber resilience strategy for Scotland — http://www.gov.scot/Resource/0048/00489206 For details of public sector organisations who can access the DPS please see section (VI.3 Additional Information). Cyber security services lot will provide cyber security services and resources that will aim to support cyber resilience for organisations. The nature of services and resources typically required is diverse and some examples (non-exhaustive list) are: cyber security specialists, cyber security services such as: penetration testing, cyber security training and assessment, security architecture services, risk assessment and management services, audit review and compliance, incident management and response, security testing and digital forensics. The scope of this lot will focus on the supply of services and resources assisting the delivery of cyber resilience. Cyber resilience services and resources will also likely involve: providing expert advice; recommendations; training; or systems testing and assessment. Participants must have at least 12 months experience delivering the types of services within this lot. Tell us about your company, services you provide and least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper. The aim of the case studies are to show us how you have delivered cyber security services, we require you to evidence capability in this area. Responses to be provided in section C- (Technical and professional ability) Part 4C.1.2 of the ESPD Document. It would be beneficial if you could provide, for information only, any professional qualifications/accreditations (if appropriate) your resources have e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2, ITIL, National Cyber Security Centre (NCSC) — Certified Cyber Security Consultancy scheme. Responses on experience and professional qualifications can be provided in Part 4C.6 of the ESPD. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions. The DPS will be open to entrants throughout its life who meet the minimum criteria. A key objective of this DPS is to offer a straightforward, flexible and suitable route to market for all Scottish public sector organisations with a requirement for digital technology services across three lots: — digital technology projects, — digital technology resources, — cyber security services. Potential participants have to complete the ESPD (European Single Procurement Document) and meet the minimum entry criteria to participate on the DPS. For details of public sector organisations who can access the DPS please see section (VI.3 Additional Information). This Digital Technology Projects lot will provide 3rd party supplier delivery and support for digital technology services for organisations. Typically these digital technology projects will have known outcomes, objectives; deliverables; milestones and identified methodologies (e.g. agile is becoming more common). Digital technology projects can be delivered in grouped or isolated phases including an end to end transformation of digital services from strategy/business need development right through to retire/exit or for ad-hoc requirements as part of a wider programme or project. These digital technology projects often need expertise to assist organisations to help develop and deliver specific pieces of work on a service, programme or project. Whilst not all digital projects use agile there is a growing use of the phases: discovery, alpha, beta and live. Due to the wide and diverse nature of Digital Technology Projects, it isn’t possible to list all the types envisaged — but some examples (non-exhaustive list) are: Integration Services, Managed ICT Services, ICT Support, Digital transformation projects, digital/online services, software and infrastructure engineering, user research, content design, service design, user experience, testing and auditing, training, service delivery/support, enablement services, data analytics/services and data science projects. Participants must have at least 12 months experience delivering the types of services within this lot. Tell us about your company, services you provide and at least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper. The aim of the case studies are to show us how you have delivered Digital Technology Projects, we require you to evidence capability in this area. Responses to be provided in Section C (Technical and professional ability) Part 4C.1.2 of the ESPD Document. It would be beneficial if you could also provide, any professional qualifications/accreditations (if appropriate) you have e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2 and ITIL. Responses on experience and professional qualifications can be provided in Part 4C.6 of the ESPD. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions. For details of public sector organisations who can access the DPS please see section (VI.3 Additional Information). The digital technology resources lot will provide resource skills and expertise in support of digital technology services. Resources will typically assist with the delivery of digital technology requirements and will be commissioned to deliver specific objectives and tasks. The nature of digital technology resources typically required is diverse and some examples (non-exhaustive list) are; digital specialists, project & programme managers, agile coach, user researcher, digital service design, business analysts, system designer, solutions architect, data architect, data modeller, product manager, systems developer, quality assurance analyst, web operations engineer, senior software engineer, infrastructure engineers, test engineers data and analytics specialists and data scientists. Participants must have at least 12 months experience delivering the types of services within this lot. Tell us about your company, services you provide and least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper. The aim of the case studies are to show us how you have delivered digital technology resources, we require you to evidence capability in this area. Responses to be provided in Section C- (Technical and professional ability) Part 4C.1.2 of the ESPD Document. It would be beneficial if you could provide any professional qualifications/accreditations (if appropriate) your resources have e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2, and ITIL. Responses on experience and professional qualifications can be provided in Part 4C.6 of the ESPD. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.