Closed tender

Customer Surveying Services

Details

Topic
Survey services
Published
17 December 2018
Submission
18 January 2019

Tender description

Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)

Timeline

  1. Completed: Tender published17 December 2018
    Current notice
  2. Completed: Submission date18 January 2019

About the buyer

Hyde Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79311000 · Survey services

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Decision makers

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Contracts Manager+44 •••• ••••••

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