Business Analyst - Dev/Ops

Tender description

Summary of the work The DVSA is undertaking a review of its Contract that currently provides Technical Support Services. The contract ensures the running, maintenance and integrity of it's cloud platforms and digital services, including all technologies, tools and software. The applications include external facing services such as MOT and VOL and Internal services. Specialist role Business analyst Expected Contract Length up to six weeks Latest start date Monday 12 November 2018 Who Speclialist Work With DVSA requires a Business Analyst to work alongside a Project Manager, Service Analyst and Technical Architect to engage with stakeholders and undertake a Discovery exercise which will inform its future procurement strategy for Technical Support Services (TSS). What Specialists Work On DVSA requires a specialist to work in DS&T to undertake a Discovery exercise which will inform its future procurement strategy for Technical Support Services (TSS). The Business Analyst will • make sure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture • challenge constructively and provide critical analysis to achieve solutions that are fit for purpose • facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet all user needs. Skills & Experience • can investigate problems and analysing options for new and existing services and providing recommendation for solutions that align with business objectives, strategy and user needs, • can work with a wide range of stakeholders to identify objectives, opportunities and potential benefits, • can define requirements/user stories requirements and setting of business priorities for change initiatives, • can identify and working with key stakeholders; communicating with them using appropriate methods and working with teams to meet user needs; managing conflicting views to reach consensus. • understand working with stakeholders and improving working relationships, using evidence to explain decisions made. • engage stakeholders to collate user needs evidence, defining research which fits user needs. Able to use quantitative and qualitative data about users to turn user focus into outcomes. • can work within a large-scale transformation programme / environment. Nice to Haves • experience of applying ITIL practice • experience of working with shared responsibility models • expereince of working in DevOps and the automated pipeline approach Work Location The primary location is Nottingham, maybe required to travel to other locations e.g. Bristol, Leeds and Swansea. Working Arrangments Up to 20 days over the 6-week period. Work Schedule to be agreed with the DVSA project team. Security Clearance Suppliers should only put forward interims who have a valid Basic Disclosure Scotland Certificate, or higher if requested and are reminded that interims must be security cleared to Baseline Personnel Security Standard level before they can start in a role. No. of Specialists to Evaluate 5 Cultural Fit Criteria • Culture of Agile method – and flexibility to respond to changing needs • Fast moving user needs centric environment • Digital environment where there is a mixed skill base rather than very strict roles • Innovative and forward looking • Challenging and honest • Low friction, low ceremony – but used to working in environments where high quality outcomes are expected • Flexibility to deal with varying degrees of maturity Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers 1. For extra travel to the other named sites will you pay out of pocket expenses to cover that travel, or are you expecting it to be covered in the overall rate? If it is a "rolled-up" rate, how many trips to other sites do you anticipate in the duration of the engagement? Travel to other sites will be recompensed at the same rate as internal DVSA team members. Travel away from primary location will be reimbursed in line with public sector Travel and Subsistence policy. 2. There is no anticipated rate or budget provided in your request. Could you confirm the maximum day rate you would be expecting in relation to this resource? This role has a specific set of requirements and we wish to attract the most suitable candidates to apply. We are therefore expecting the market to define the daily rate for this role. 3. What's the daily rate for this role? This role has a specific set of requirements and we wish to attract the most suitable candidates to apply. We are therefore expecting the market to define the daily rate for this role. 4. Is there a current incumbent in this role? There is no current incumbent; this is a project based role for a fixed period of discovery activity. 5. Hi, we were wondering if this is a duplication ofhttps://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/8019or you in fact need 2 of the same? The role descriptions do vary slightly between Business Analyst and Service Analyst, although much of the wording necessarily is the same in describing the project. There are two roles; one Business Analyst focusing on business requirements and one Service Analyst whose primary role is definition of the DevOps structure. The key difference is in the section headed "what the specialist will work on". 6. Can you confirm does this assignment sit in-scope or out of scope of IR35?Can you confirm the daily pay rate? Outside of IR35 - Our assessment shows that the Intermediaries legislation doesn’t apply to this engagementThis role has a specific set of requirements and we wish to attract the most suitable candidates to apply. We are therefore expecting the market to define the daily rate for this role. 7. The clearance requested is Disclosure of Scotland, is the correct? Or is the candidate required to have a valid DBS? Please confirm? Most government client's now request a valid DBS. Yes, this role requires a valid DBS. 8. We note that DSLA has published 3 requests for resources to help with this activity. Will suppliers be precluded from taking part in any subsequent competition that is published as a result of supporting DVSA with this work? No, subject to ethical walls being put in place by the supplier and formalised with DVSA to segregate the bid team on the subsequent procurement.