Digital Content Strategist

Tender description

Who Speclialist Work With You'll be working as part of our Digital by Design service and will be based with our E-Services team. You'll work across all service areas to inform the development of the digital content strategy. What Specialists Work On An experienced digital content specialist who can help the council to shape their digital content strategy around customer needs (tasks) and measurable objectives. You will liaise with our digital services team, front line customer service teams and business stakeholders to identify customer needs and build a task inventory for WCC. The task inventory and content strategy will a framework for improving our content within the wider digital programme. Where the Work Takes Place Shire Hall, Warwick Early Market Engagement Working Arrangements Onsite 5 days a week for face-to-face meetings with the business and as part of the E-Services Team. Work Location Shire Hall, Warwick Security Clearance Additional T&Cs Skills & Experience Have experience in creating a content strategy Have experience in completing a digital content audit or creating a content task inventory Be able to identify, analyse and prioritise user needs or customer tasks Have experience in building an Information architecture and using evidence to make digital content easy for customers to find. Have experience in content design and have a portfolio showcasing ability to structure and write excellent digital copy. Have experience in creating digital content guidelines and putting standards in place. Nice to Haves Have experience in working with the public sector preferably local government. No. of Specialists to Evaluate 10 Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative when making decisions Have a no-blame culture and encourage people to learn from their mistakes Take responsibility for their work Share knowledge and experience with other team members Challenge the status quo Be comfortable standing up for their discipline Can work with clients with low technical expertise Assessment Method Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range maximum of £400 per day