Expired contract

Victim Help Centre

Details

Supplier(s)
Victim Support
Value
GBP 1,800,000
Duration
2 years
Topic
Call centre
Published
6 December 2018

Tender description

CONTRACT FOR THE PROVISION OF A VICTIM HELP CENTRE THE CONRACT PERIOD IS FOR AN INITIAL PERIOD OF 2 YEARS COMMENCING ON 1ST APRIL 2019 WITH A POTENTIAL TO EXTEND FOR A FURTHER 3 YEARS IN MULTIPLES NOT EXCEEDING 12 MONTHS. The Police & Crime Commissioner for North Wales currently provide support for victims of crime within a hub called the 'Victim Help Centre' (VHC) located at North Wales Police Divisional Headquarters, St Asaph. The Service is currently provided by an external Supplier, the current contract comes to an end on 31st March 2019 and therefore we are looking to put a new contract in place to commence on 1st April 2019. Any questions should also be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system. The Closing Date: 2pm on 12th October 2018

Timeline

  1. Completed: Award date4 December 2018
  2. Completed: Award published6 December 2018
    Current notice
  3. Completed: Contract expiry date31 March 2021

About the buyer

North Wales Fire and Rescue Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre
  • 85000000 · Health and social work services
  • 85320000 · Social services
  • 85323000 · Community health services
  • 98000000 · Other community, social and personal services

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