Health and social work services

Tender description

The LLR Clinical Navigation Hub (CNH) service will offer those who need it access to a wide range of advice, assessment, care, signposting, information and support from a range of clinicians, both experienced generalists and specialists via the telephone to include referrals to face to face services, for example the Home Visiting Service. It is envisaged that this will be a personalised advice, triage and onward referral service that is responsive to people’s urgent health needs when they are referred to the CNH service following a call to the NHS 111 service or direct contact into the CNH service for Health Professionals and Care Homes which gives advice to health professionals in the community to provide clinical advice and support to decision making and admissions avoidance effort. The LLR Clinical Navigation Hub (CNH) service will offer those who need it access to a wide range of advice, assessment, care, signposting, information and support from a range of clinicians, both experienced generalists and specialists via the telephone to include referrals to face to face services, for example the Home Visiting Service. It is envisaged that this will be a personalised advice, triage and onward referral service that is responsive to people’s urgent health needs when they are referred to the CNH service following a call to the NHS 111 service or direct contact into the CNH service for Health Professionals and Care Homes which gives advice to health professionals in the community to provide clinical advice and support to decision making and admissions avoidance effort.