Health and social work services

Tender description

The pan-Worcestershire and Herefordshire Direct Access Adult Hearing Service is to provide an innovative and comprehensive patient-centred Integrated Hearing Service across Worcestershire and Herefordshire areas for non-complex audiology (55 plus years) within community-based settings under a local framework. The purpose of the Adult Hearing Service is to ensure: — Equitable access to high and consistent quality care for all patients using the service, — A safe hearing service for patients that conforms to a recognised quality assurance tool e.g. the Improving Quality in Physiological Diagnostic Services Self-Assessment and Improvement Tool (IQIPS-SAIT) and is working towards IQIPS accreditation. The service must also recognise published clinical guidelines/good practice (as set out in Appendix 2), — Provide assessment and intervention for patients in accordance to the acceptance/exclusion criteria detailed within this specification. The aim is to provide a comprehensive patient-centred direct access adult hearing service for age related hearing loss in line with national guidance and local requirements. The aim is to provide a comprehensive patient-centred direct access adult hearing service for age related hearing loss in line with national guidance and local requirements.