Expired contract

Contact Centre Call Handling Platform

Details

Buyer: Your Housing Group
Supplier(s): Maintel Europe Ltd
Value: £253,811
Duration: 2 years
Topic: Software package and information systems
Published: 3 December 2018
Source: ContractsFinder

Tender description

YHG have entered into a contract with Maintel Europe Limited for the provision of a Call Handling Software Platform for Contact Centres via the Crown Commercial Services (CCS) Framework Agreement RM1045 Network Services Lot 10. The contract relates to call handling software, licencing and support, upgrade and expansion, service design manager and consultation. In line with Framework Call Off procedures this notice is being published for information only.

Timeline

Completed: Award date20 September 2018
Completed: Award published3 December 2018
Current notice
Completed: Contract expiry date27 September 2020

About the buyer

Your Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@your-housing-group.gov
Commercial Director	+44 •••• ••••••	••••••••@your-housing-group.gov
Procurement Manager	+44 •••• ••••••	••••••••@your-housing-group.gov
Category Lead	+44 •••• ••••••	••••••••@your-housing-group.gov
Senior Buyer	+44 •••• ••••••	••••••••@your-housing-group.gov
Contracts Manager	+44 •••• ••••••	••••••••@your-housing-group.gov

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