Closed tender

Market Engagement for Electronic Call Monitoring (ECM) 18 169

Details

Buyer
Cheshire East Council
Published
27 November 2018
Submission
10 January 2019
Source
uk:procontracts

Tender description

Cheshire East Council wishes to procure an Electronic Call Monitoring system (ECM) that is compatible with a range of ECM systems already being used by a number of Prime Providers contracted to deliver Care at Home services (domiciliary care) to a number of Cheshire East residents. Live reporting of the following key performance indicators would be required: • Punctuality of calls • Continuity of Care Workers (Single Visits) • Continuity of Care Workers (Double Up Visits) • Visit Duration • Logging Visits via ECM • Rostering / Rota Planning Keywords: Electronic, Monitoring, Engagement, Market, Call

Timeline

  1. Tender published27 November 2018
    Current notice
  2. Submission date10 January 2019

About the buyer

Cheshire East Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

Topics related to Market Engagement for Electronic Call Monitoring (ECM) 18 169, ranked by notice volume.

View all topics
TopicCountValue
  1. Domiciliary Care Contracts and Tenders
    7,659
    £316.0bn

Related buyers

Buyers similar to Cheshire East Council.

View all buyers
BuyersCountValue
  1. Bristol City Council
    976
    £953.6m
  2. Suffolk County Council
    861
    £683.3m
  3. Leicester City Council
    791
    £1.7bn
  4. Surrey County Council
    752
    £14.1bn
  5. Bedford Borough Council
    726
    £150.5m
  6. Buckinghamshire Council
    656
    £1.1bn
  7. Leicestershire County Council
    652
    £1.4bn
  8. Hampshire County Council
    563
    £18.6bn
  9. Derbyshire County Council
    532
    £2.8bn
  10. City of Bradford Metropolitan District Council
    510
    £778.1m

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.

Try for free