Improving collaboration across local government digital services

Tender description

News Alert: The new Pipeline tool from Local Gov Digital is one more step towards improving collaboration between local authorities across the UK. The service supports the collection of information about digital services - all the way from Discovery (the initial investigation into the development of the service) to Live (where the service is fully supported and in use by the public). The Pipeline tool was created with the aim of allowing local councils across the country to record the services they work on, so that other councils can spot opportunities for collaboration. This could include re-using open source projects, combining budgets to build a shared service, or coming together to build a single cloud service that could potentially be used by citizens in hundreds of local authorities. The Greater London Authority has added a number of digital products to the list, including the following: - GLA-Ops (a user-friendly online system which organisations can use to submit bids for funding) - Customer Service chatbot (designed to help Londoners find information quicker on London.gov.uk) - Correspondence system replacement (a system for handling queries and Freedom of Information requests from Londoners) - London Mayoral Elections (a service which gives up to date information about the elections for the Mayor of London and London Assembly) - Volunteering in London (a service to help Londoners find great volunteering opportunities)