Hardware Configuration

Tender description

Summary of the work The Hardware configuration role is required to create the physical, system documentation for a deployed capability. Specialist role Content designer Expected Contract Length 22 weeks (up to 31 March 2019) with a 6 week unfunded option. Latest start date Thursday 1 November 2018 Maximum Day Rate £450 per day worked (8 hours). Anticipated travel to MOD Abbey Wood at least 2 days per month to be included within this rate. Early Market Engagement N/A Who Speclialist Work With The Hardware configuration role holder will report to and will be directed, on a daily basis, by the appointed Project Manager for the creation, maintenance and configuration control of deployed technical documentation. What Specialists Work On - Complete assembly of the hardware including cables and peripherals. Document the assembly guide (doubling as a hardware LLD), calling on the Technical Author as required. - Review and adapt existing SOIs and hardware build guides to suit the delivery, particularly on re-used components such as Satcom, Printers, Peripherals etc. - Review and adapt any hardware repair and hardware proactive maintenance instructions, working with Tech. Author to deliver as Work Instructions. - Hands on validation of all configuration guides (work instructions) produced by the Network or System designers, for hardware configuration (Network, Client, Printer, Voice/Video Peripherals etc). Skills & Experience • The Hardware configuration role requires generalist knowledge of the following technologies: • Desktop hardware e.eg Laptops, Printers, VoIP peripherals, Video peripherals. • Familiar with network hardware such as routers, switches. • Familiar with encryption devices. • Experience of developing Technical CIS documentation. Nice to Haves • Previous experience in system administration. • Demonstrated willingness to be flexible and adaptable to changing priorities with strong multi-tasking and organizational skills. • Knowledgeable of transition, upgrades, refresh projects in an Agile environment. Work Location Hereford Working Arrangments 40 hrs (8hrs Mon - Fri). This role will be based at the West Midlands site with anticipated travel to MOD Abbey Wood at least 2 times per Month to attend meetings with the Delivery Team. No expenses are payable as this travel is expected to be inclusive within the daily rate. Security Clearance MOD DV required on day 1 of the appointment due to the sensitivity of the role. Additional T&Cs In the event that the post is vacated the Supplier shall ensure that it is filled within one working week by a candidate who meets the criteria of this competition with prior approval of the Buyer. The Supplier and their representatives shall abide by: DEFCON 5J(Edn 18/11/16)-Unique Identifiers DEFCON 76(Edn 12/06)-Contractor’s Personnel at Government Sites DEFCON 501(Edn 11/17)-Definitions and Interpretations DEFCON 522(Edn 11/17)-Payment and Recovery of Sums Due DEFCON 658(Edn 10/17)-Cyber DEFCON 659A(Edn 02/17)-Security Measures DEFCON 660(Edn 12/15)-Official-Sensitive Security Requirements DEFCON 703(Edn 08/13)-Intellectual Property Rights - Vesting in the Authority Available online at: https://www.gov.uk/guidance/acquisition-operating-framework. No. of Specialists to Evaluate 3 Cultural Fit Criteria • Ability to work with others in a high pressure, Operational Environment that frequently manages conflicting priorities. • Ability to make decisions under pressure. • Ability to work with multiple stakeholders. • Ability to work as a team. Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers 1. Is there currently an incumbent in the role and will they be reapplying through DOS? There is no incumbent, this is a requirement for additional resource.