Software package and information systems
Details
- Supplier(s)
- Alemba Limited
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 6 November 2018
- Source
- TedNotices
Tender description
Swansea Council wishes to appoint a Supplier for the provision of IT Service Management Software and support (“ITSM”). The new software will also support improved Service quality and delivery, through more efficient and mature ITSM processes and functions. Swansea Council wishes to appoint a Supplier for the provision of IT Service Management Software and support (“ITSM”). The new software will also support improved Service quality and delivery, through more efficient and mature ITSM processes and functions.
Timeline
- Completed: Award date1 November 2018
- Completed: Award published6 November 2018Current notice
- Completed: Contract expiry date16 October 2021
About the buyer
City and County of Swansea is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48217000 · Transaction-processing software package
- 48219300 · Administration software package
- 48333000 · Contact management software package
- 72212217 · Transaction-processing software development services
- 72212331 · Project management software development services
- 72212400 · Business transaction and personal business software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov |
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