Social work and related services

Tender description

A range of services that support the Council's business objective of empowering service users to be in control of the support that they receive. Following referral, the setting up and maintenance of direct payments for the purchase of social care and education services, in partnership with the Council. Working in partnership with Clinical Commissioning Groups to support a joined-up approach to social care, education, and health direct payments. The service is open to: — parents and carers of disabled children, — parents and carers of children with special educational needs, — young people aged 16-25 with special educational needs, — young disabled people aged 16-25. Supporting the Kent Card process in partnership with the Council, including the monitoring of financial statements online. Training will be given as part of mobilisation. Retain the in-house service delivery model for adults, and the external service delivery model for children and adults in transition, delivered by an external partner provider. Approach the market for a competitive bidding process through a competitive process with negotiation pathway (reserving the right to not negotiate) under the Light Touch Regime (LTR) PCR 2015. Evaluation will be performed using a Price-Quality-point (PQP) scoring method for price and quality and the contract will be for a sole-supplier providing a universal service across Kent for 5-years (3 + 1 + 1 years extensions). The contract duration stated in 11.2.7 includes the 2 optional 12-month extension periods Further details of the service: a range of services that support the Council's business objective of empowering service users to be in control of the support that they receive. Following referral, the setting up and maintenance of direct payments for the purchase of social care and education services, in partnership with the Council. Working in partnership with Clinical Commissioning Groups to support a joined-up approach to social care, education, and health direct payments. The service is open to: — parents and carers of disabled children, — parents and carers of children with special educational needs, — young people aged 16-25 with special educational needs, — young disabled people aged 16-25. Supporting the Kent Card process in partnership with the Council, including the monitoring of financial statements online. Training will be given as part of mobilisation. Transfer of the direct payment support for service users to the Council’s Adult Direct Payment Support Service where appropriate as decided by the Council’s Care Manager. Entry of data on the Council’s MOSAIC/LPS database following training provided by the Council: — working in partnership with service user third parties and nominated persons, — supporting service users to manage a direct payment and pay for services, — monitoring the use of direct payments, ensuring that monies are appropriately spent, — identifying unspent and unused or misused direct payments, — recommending the amount of unspent and unused or misused money to be reclaimed by the Council, — where appropriate, supporting service users to be a good employer and if required support at industrial tribunal hearings, — helping to keep service users safe by ensuring that all personal assistants have a current DBS check at the enhanced level, — setting up and maintaining a website, or access to web pages, that describes the service, — managing the transition of direct payments when service users go from childhood into adulthood, — maintain systems to ensure that all overpayments and/or any potentially fraudulent use of direct payments are followed up by both the provider and the Council and ensure that if there is an overpayment all due checks are made with the Council that it is being dealt with, — ensuring that all direct payment agreements have a written and fully completed agreement prior to commencement of the service and when any changes are made. The Contract Duration stated in 11.2.7 includes the two optional 12-month extension periods.