Creative Design Services - AWARD

Tender description

The University of Nottingham is a pioneering university providing an exceptional research-led education and an outstanding student experience for our 45,000 students. Consistently targeted by leading graduate employers for our talented and well-rounded graduates. We deliver world-leading research that transforms lives, improves societies, and shapes the future. Ranked eighth in the UK for research power, with 97% of our research recognised internationally (REF 2014), and with a research portfolio worth ?600m. We are consistently ranked among the world's top 100 universities (QS), a pioneer in global education, with award-winning campuses and unrivalled facilities in both the UK and Asia. In order to enhance the reputation and recruitment activity, the need for a high standard of design work and excellent value for money is paramount. The University wishes to contract with multiple suppliers over four (4) Lots as follows: Lot 1 - Creative concepts Lot 2 - General design and typesetting Lot 3 - Freelance design Lot 4 - Fundraising direct marketing For the agreement to be considered to be successful it should: o Deliver an improved level of service and quality to end-users with utmost flexibility during peak periods o Achieve ongoing value for money and competitive pricing throughout the duration of the agreement o Maintain the integrity of the University's brand guidelines and consistent speed and quality of output o Maintain consistent standard of service via SLAs and KPIs o Seek to generate savings and process efficiencies o Increase internal customer satisfaction