Software package and information systems

Tender description

Lot 1: Revenues and Benefits Core Processing System to: — Council Tax administration, collection, recovery and enforcement, — National non-domestic rates (business rates) administration, collection, recovery and enforcement, — Administration of Business Improvement Districts, — Collection of residual Community Charge, — Administration of Housing Benefit (HB) and Council Tax Support (CTS), — Collection and recovery of Housing Benefit overpayments, — Administration of Free School Meals, — Administration of Discretionary Housing Payments (DHP). Lot 2: Revenues and Benefits Electronic Document and Records Management (EDRM) and Workflow System. A Revenues and Benefits EDRM and Workflow System that will support the core processing functions described in Lot 1 above. In addition the Council requires any EDRM and Workflow solution to facilitate other functions that sit outside benefits administration and local taxation. E.g. financial assessment. Solution to manage: Council Tax administration, collection, recovery and enforcement, — National non-domestic rates (Business Rates) administration, collection, recovery and enforcement, — Administration of Business Improvement Districts, — Collection of residual Community Charge, — Administration of Housing Benefit (HB) and Council Tax Support (CTS), — Collection and recovery of Housing Benefit overpayments, — Administration of Free School Meals, — Administration of Discretionary Housing Payments (DHP). Revenues and Benefits Electronic Document and Records Management (EDRM) and Workflow System. A Revenues and Benefits EDRM and Workflow System that will support the core processing functions described in Lot 1 above. In addition the Council requires any EDRM and Workflow solution to facilitate other functions that sit outside benefits administration and local taxation. E.g. financial assessment.